Privacy Policy

Effective Date: July 2026

At Pet Supply Goods Direct, protecting your privacy is one of our priorities. This Privacy Policy explains the types of information we collect, how we use and safeguard it, and the choices available to you when you visit our website or purchase our products.

By using our website, you acknowledge and accept the practices described in this Privacy Policy.

Information We Collect

When you browse our website, register an account, subscribe to updates, or place an order, we may collect information including:

  • Full name

  • Email address

  • Billing and shipping addresses

  • Telephone number

  • Payment information (securely processed through trusted payment providers)

  • Order history

  • Device details, browser type, IP address, and website usage information

You may browse our website without providing personal information, although certain features and services may require it.

How We Use Your Information

We use the information we collect to:

  • Process and complete your orders

  • Send shipping notifications and order updates

  • Respond to customer service inquiries

  • Improve our website, products, and shopping experience

  • Personalize your experience while browsing

  • Send newsletters, promotional emails, and exclusive offers (you may unsubscribe at any time)

  • Detect and prevent fraudulent activity

  • Meet applicable legal and regulatory requirements

Payment Security

Your payment details are processed securely through reputable third-party payment providers using industry-standard encryption technologies.

Pet Supply Goods Direct does not retain your complete credit or debit card information on our servers.

All payment transactions are protected through Secure Socket Layer (SSL) technology to help keep your personal information secure.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember items added to your shopping cart

  • Store your browsing preferences

  • Enhance website functionality and performance

  • Analyze visitor activity

  • Display personalized content and relevant advertisements

You may disable cookies through your browser settings, although doing so may affect certain website features.

Third-Party Services

We partner with trusted third-party service providers to support services such as:

  • Payment processing

  • Shipping and order fulfillment

  • Website analytics

  • Marketing and advertising

  • Email communications

These providers receive only the information required to perform their services and are expected to protect your personal information.

We do not sell, rent, or share your personal information with third parties for commercial purposes.

Marketing Communications

If you choose to receive our newsletters or promotional emails, we may occasionally send information regarding:

  • New product releases

  • Special promotions and seasonal offers

  • Exclusive discounts

  • Company announcements and updates

You may opt out of marketing emails at any time by using the unsubscribe link included in each message.

Website Analytics

We may use website analytics tools to better understand how visitors use our website. The information collected is generally anonymous and helps us improve website performance and customer experience.

Analytics data may include:

  • Pages viewed

  • Time spent on pages

  • Device type

  • Browser type

  • Approximate geographic location

  • Referral sources

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Although we take appropriate security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Links to Third-Party Websites

Our website may contain links to external websites for your convenience and reference.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before submitting personal information.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we maintain about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your personal information

  • Withdraw consent for marketing communications

  • Request a copy of your personal data where permitted

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

Pet Supply Goods Direct may revise this Privacy Policy from time to time to reflect updates to our business practices, legal obligations, or technological changes.

Any updates will be published on this page along with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is collected or used, please contact us:

Pet Supply Goods Direct

Email: info@petsupplygoodsdirect.com

Website: https://petsupplygoodsdirect.com